Home/FAQ
Answers to your
rental questions.
Everything you need to know about booking, pricing, rideshare rentals, rent-to-own and pickup. Can’t find your answer? Give us a call.
Still have questions?
Our Cary team is happy to help you choose the right car and plan.
Booking & requirements
What do I need to rent a car?
You’ll need a valid driver’s license, a refundable security deposit and to meet our minimum age requirement. We’ll confirm everything with you before you book, so there are no surprises at pickup.
How do I book a car?
Choose your car, pick your dates and rental terms, and reserve online on our booking page. Prefer to talk? Call us at 919-283-6467 and we’ll set it up for you.
Can someone else drive the car?
Only drivers who are listed and approved during booking may drive the vehicle. Additional drivers can be added with approval, so just let us know before your rental starts.
Do I need my own insurance?
Insurance options may be offered during booking, and your personal auto policy or credit card may also provide coverage. It’s up to the renter to confirm their coverage, and we’re happy to walk you through the options.
Pricing & deposits
Is there a security deposit?
Yes, a refundable security deposit is required. The amount depends on the vehicle and rental length, and it’s returned after the car comes back according to your rental agreement.
How do payments work?
Payment is due when you book unless we’ve agreed otherwise. We accept major debit and credit cards and other approved payment methods.
Are there mileage limits?
Any mileage limits are shown when you book, so you’ll know before you drive. Our weekly plans include generous mileage options for rideshare and delivery work.
What is your cancellation policy?
Cancellations close to your pickup time may incur a fee, and late cancellations may not be refundable. Eligible refunds go back to your original payment method. See our Terms & Conditions for details.
Rideshare & rent-to-own
Do you offer weekly rentals for rideshare and delivery drivers?
Yes. Our weekly rentals are designed for drivers working with Uber, Lyft, DoorDash, Amazon Flex, Instacart and similar platforms, with flexible terms you can extend as you go.
Can I use the car for Uber, Lyft or DoorDash?
Yes, our rideshare-ready cars are meant for gig work. Each platform has its own vehicle requirements, so check with the app you drive for and ask us which cars are a good fit.
How does rent-to-own work?
Eligible drivers can join a structured rent-to-own plan that works toward owning the vehicle over time. Learn more on our Rent to Own page or contact us to check current availability.
Can I switch from a weekly rental to rent-to-own?
Just ask. If you’re renting weekly and would like to work toward owning a car, we’ll check current rent-to-own availability and whether you’re eligible.
Pickup & returns
Where do I pick up my car?
Pickups are at 1921 High House Rd, Cary, NC 27519. We’ll confirm your pickup time when you book.
Can I extend my rental?
Absolutely. Just let us know before your return date and we’ll extend your rental as long as the vehicle is available.
What happens if I return the car late?
Late returns may be charged additional hourly or daily fees. If you’re running behind, call us as early as you can.
What condition should the car be in when I return it?
Please return the car in the same condition you received it, with the same fuel level, apart from normal wear. Extra cleaning, refueling or damage may be charged after the final inspection.